13 general skills or competencies (Job family competencies) for Sales Training Manager
Skill definition-Designing, delivering, supporting, assessing, and improving training sessions related to sales techniques to help salesperson grow sales skill.
Level 1 Behaviors
(General Familiarity)
Lists commonly use sales techniques and strategies to help understand the products and services.
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Level 2 Behaviors
(Light Experience)
Supports sales training objectives to document changes in the internal environment and sales performance.
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Level 3 Behaviors
(Moderate Experience)
Researches emerging technologies and tools used to monitor and track sales objectives and results.
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Level 4 Behaviors
(Extensive Experience)
Shares critical insights and advanced training techniques to the sales team to resolve training needs.
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Level 5 Behaviors
(Mastery)
Keeps current on new methods of sales processes to target new and digital markets.
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Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Identifies major activities involved in training cycle phases.
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Level 2 Behaviors
(Light Experience)
Works with HRIS to document and collect attendance information and career development tracking information.
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Level 3 Behaviors
(Moderate Experience)
Develops department training matrix for workforce development and retains great talent.
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Level 4 Behaviors
(Extensive Experience)
Provides instructional design expertise to support determining training needs and solution development.
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Level 5 Behaviors
(Mastery)
Promotes the development and continued expansion of training content to support our organization-specific processes.
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12 soft skills or competencies (core competencies) for Sales Training Manager
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the plans and goals of the coaching process.
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Level 2 Behaviors
(Light Experience)
Helps to create and implement skill development opportunities.
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Level 3 Behaviors
(Moderate Experience)
Coaches one or several individuals or teams on a specific competency or subject area.
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Level 4 Behaviors
(Extensive Experience)
Diagnoses team performance and develops a plan aimed at improving skillsets.
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Level 5 Behaviors
(Mastery)
Designs coaching methods and related technologies that are beneficial to help in talent development.
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Summary of Sales Training Manager skills and competencies
There are 0 hard skills for Sales Training Manager.
13 general skills for Sales Training Manager, Sales Training, Training and Development, Training Management, etc.
12 soft skills for Sales Training Manager, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Training Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.